About inquiries

・Inquiries are accepted during company hours on weekdays.

Working hours: 9:00 AM ~ 5:00 PM, Monday ~ Friday

(Inquiries are not accepted on Saturdays, Sundays, holidays, the year-end holiday season, the summer vacation season, and company holidays.)

・Please note that it may take considerable time for us to respond to your inquiry, depending on the matter raised.
Please also note that we may not be able to provide a response, depending on the matter raised.

・Replies will be sent to the individual customer. Please refrain from forwarding, making secondary use of, or disclosing any reply, in whole or in part, to any third party, without the permission of our company.

・Because we may furnish a reply by telephone, please enter a telephone number where you can be contacted during the day.

Personal information

・We shall manage all personal information on customers and the text of their inquiries in accordance with our policy on protection of privacy.

・We shall use any personal information on customers only for response to their inquiries.

Inquiry type
Inquiry subject*
Name of the product
Inquiry text*
Customer information
First Name*
Last Name*
E-mail address*
(Enter again for confirmation)
Postal code*
Telephone number
Example: +81-12-345-6789
  • Individual customer
  • Media-related
  • Shareholder or investment-related
  • Manufacturing
  • Wholesaler or trading firm
  • Other
Company name
Example: XX Co., Ltd.
Organizational unit
Example: PR Department