FUJI OIL

Inquiries

About inquiries

  • Inquiries are accepted during company hours on weekdays.
    Working hours: 9:00 AM ~ 5:00 PM, Monday ~ Friday
    (Inquiries are not accepted on Saturdays, Sundays, holidays, the year-end holiday season, the summer vacation season, and company holidays.)

  • Please note that it may take considerable time for us to respond to your inquiry, depending on the matter raised.
    Please also note that we may not be able to provide a response, depending on the matter raised.

  • Replies will be sent to the individual customer. Please refrain from forwarding, making secondary use of, or disclosing any reply, in whole or in part, to any third party, without the permission of our company.

  • Because we may furnish a reply by telephone, please enter a telephone number where you can be contacted during the day.

Inquiry type

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Customer information

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Personal information

  • We shall manage all personal information on customers and the text of their inquiries in accordance with our policy on protection of privacy.

  • We shall use any personal information on customers only for response to their inquiries.

For inquiries regarding the Corporate Site, Investor Relations,
News Release and Sustainability, please contact Fuji Oil Holdings

Fuji Oil Holdings
Inquiry Form

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Customer information

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CORPORATE INFORMATION

Corporate Information

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Quality Assurance Structure

Customer Based Quality Assurance Structure

Fuji Oil has established a Quality Control Department to check that products and the manufacturing process meet out standards in each process from raw material procurement to production and shipment.

Additionally, we have established a Quality Assurance Department as an independent organization to verify that laws are observed and whether our products are considered high quality from the customer’s perspective. They investigate products and manufacturing processes related to food safety companywide. The Quality Assurance Department tirelessly collects information regarding laws and the food industry, and shares this both internally and with group companies.

In our Safety Quality & Environment Audit Department, we internally audit the safety, quality and the environment for our plants in Japan and our group companies. Moreover, we perform quality inspections at contract manufacturers and audit the state of our production management. Furthermore, our domestic plants all received the ISO22000 or FSSC22000 certification related to food safety at the end of 2019 and we are continuing to work to provide safe and secure products. Each month we also hold a Safety, Quality, and Environment Conference in which reports are made by relevant divisions concerning problems and issues as well as measure to deal with these, and thus share information in order to take companywide action to prevent the same issues from arising again.

Fuji Oil Quality Assurance Structure

Fuji Oil Quality Assurance Structure